Contact Us

We’re here to help!

If you are a family member or friend of an inmate and would like to make a deposit into a phone account, please visit us at

If you are having problems completing a call with an inmate, please contact our InTouchTM HelpLine at 1-888-843-1972.

Need additional information about Lattice or its products and services?  Please complete and submit the following information.  In the “Comments” box, please provide the specific information that you are requesting.

  • (If Applicable)

You can also contact us at our Corporate Office:

Scott Raskas, Director of Marketing
Phone: 1.800.910.1316

P.O. Box 536
Collingswood, NJ 08108

We chose Lattice because they are a reputable partner with a strong record of integrity and a robust, highly-reliable inmate calling platform. Their solutions and service have had a significant positive impact on reducing the burden on our staff and generating important revenue for our facility. Lattice is an excellent partner, one whom we'd recommend to any corrections facility. - Sheriff Joe Lester, Cleveland County Detention Center