Contact Us

We’re here to help!

If you are a family member or friend of an inmate and would like to make a deposit into a phone account, please visit us at www.ourphoneaccount.com.

If you are having problems completing a call with an inmate, please contact our InTouchTM HelpLine at 1-888-843-1972.

Need additional information about Lattice or its products and services?  Please complete and submit the following information.  In the “Comments” box, please provide the specific information that you are requesting.

  • (If Applicable)

You can also contact us at our Corporate Office:

Scott Raskas, Director of Marketing
Phone: 1.800.910.1316
E-Mail:  sraskas@latticeinc.com

P.O. Box 536
Collingswood, NJ 08108

We chose Lattice because they are a reputable partner with a strong record of integrity and a robust, highly-reliable inmate calling platform. Their solutions and service have had a significant positive impact on reducing the burden on our staff and generating important revenue for our facility. Lattice is an excellent partner, one whom we'd recommend to any corrections facility. - Sheriff Joe Lester
Cleveland County Detention Center
Lattice is a trusted partner to Nassau County because they provide outstanding customer service and highly reliable communications products and services. Lattice's Inmate Phone and Video Visitation products help our inmates connect more frequently with their family and friends, which can help reduce recidivism when our inmates get released. And, Lattice's products benefit our facility by reducing the administrative burden on our staff. This helps increase efficiency at our facility. I value our partnership with Lattice and would recommend them to any correctional facility. - SHERIFF BILL LEEPER
NASSAU COUNTY DETENTION CENTER