Family and Friends

Maintaining the Important Bond Between Inmates and Their Families and Friends

man-on-phoneStay Connected to Your Loved One

Maintaining the bond between an inmate and his/her family and friends is extremely important in boosting inmate morale and self-improvement. It can also help inmates be more productive citizens upon release.

Lattice’s Inmate Phone and Video Visitation services provide innovative ways to keep in touch with your incarcerated loved one. We offer flexible phone accounts and multiple ways for you to make deposits into a phone account that your loved one can use to call you.

Types of Phone Accounts

Pin Debit Account – family member or friend deposits funds into an account owned by the inmate. The inmate can call any phone number on his/her list of phone numbers that are approved by the correctional facility.

PrePaid Collect Account – family member or friend deposits funds into an account owned by the family member or friend.  The inmate can only call the phone number provided by the family member or friend.

Multiple Types of Deposits

There are multiple ways for you to deposit funds into a Phone account for calls with your incarcerated loved one

Click here to learn more about these types of deposits

We chose Lattice because they are a reputable partner with a strong record of integrity and a robust, highly-reliable inmate calling platform. Their solutions and service have had a significant positive impact on reducing the burden on our staff and generating important revenue for our facility. Lattice is an excellent partner, one whom we'd recommend to any corrections facility. - Sheriff Joe Lester
Cleveland County Detention Center
Lattice is a trusted partner to Nassau County because they provide outstanding customer service and highly reliable communications products and services. Lattice's Inmate Phone and Video Visitation products help our inmates connect more frequently with their family and friends, which can help reduce recidivism when our inmates get released. And, Lattice's products benefit our facility by reducing the administrative burden on our staff. This helps increase efficiency at our facility. I value our partnership with Lattice and would recommend them to any correctional facility. - SHERIFF BILL LEEPER